Subprocessors
Last updated: July 9, 2026
Scope of this document: This document governs the terminalstreet.com website and TerminalStreet's business (B2B) services only. TerminalStreet LLC also builds, hosts, owns, operates, and/or is credited on separate products, applications, and websites — including consumer applications and platforms operated by separate legal entities. Each such product is governed exclusively by its own legal terms published at its own domain. The policies on this site do not apply to users of those products except where a product document expressly incorporates them by name, and in any conflict the product document controls for that product. See Products & Scope.
To support delivery of our services, TerminalStreet may engage and use data processors with access to certain customer personal data (each, a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor.
Third-Party Subprocessors
TerminalStreet uses third-party Subprocessors to provide infrastructure services, customer support functionality, and to help us provide other aspects of our services. Prior to engaging any Subprocessor, TerminalStreet performs due diligence to evaluate their privacy, security, and confidentiality practices.
Infrastructure Subprocessors
TerminalStreet may use the following Subprocessors to host customer data or provide other infrastructure that helps with delivery of our services:
| Entity Name | Purpose | Entity Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure provider | United States |
| Google Cloud Platform | Cloud infrastructure and machine learning services | United States |
| Microsoft Azure | Cloud infrastructure and AI services | United States |
| Cloudflare, Inc. | Content delivery network and DDoS protection | United States |
Product Functionality Subprocessors
TerminalStreet may use the following Subprocessors to provide additional functionality within the services:
| Entity Name | Purpose | Entity Location |
|---|---|---|
| SendGrid (Twilio) | Email service provider | United States |
| Stripe, Inc. | Payment processing | United States |
| MongoDB, Inc. | Database service | United States |
| ConvertKit | Email marketing and newsletter delivery | United States |
| Sentry | Error tracking and monitoring | United States |
| Segment | Customer data platform | United States |
Business Operations Subprocessors
TerminalStreet may use the following Subprocessors in connection with its business operations:
| Entity Name | Purpose | Entity Location |
|---|---|---|
| Salesforce | Customer relationship management | United States |
| Zendesk, Inc. | Customer support | United States |
| Google LLC | Business analytics and workplace tools | United States |
| HubSpot | Marketing automation | United States |
| Slack Technologies | Internal communications | United States |
Updates to this Subprocessor List
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide notice of any new Subprocessors to the extent required under applicable agreements, including by updating this page.
Subprocessor Notifications
To receive notifications of updates to our Subprocessor list, please subscribe to our subprocessor updates by emailing [email protected] with the subject line "Subscribe to Subprocessor Updates" and including your name and the entity you represent.
Objecting to Subprocessors
If you have entered into a Data Processing Agreement with TerminalStreet and wish to object to a new Subprocessor, please contact us at [email protected] within 10 days after we update this page. Your objection should contain the grounds for your objection. If you do not object within this period, you will be deemed to have accepted the new Subprocessor.
If we determine that your objection is reasonable, we will work with you in good faith to find a solution, which may include not using the Subprocessor with respect to your data or terminating your use of the affected service.
Data Transfer Impact Assessment
For transfers of personal data to Subprocessors located outside the European Economic Area, Switzerland, or the United Kingdom, we implement appropriate safeguards such as:
- European Commission approved Standard Contractual Clauses
- UK International Data Transfer Agreements
- Supplementary measures where required by transfer risk assessments
To request a copy of the safeguards we have in place, please contact [email protected].
Last Updated: July 9, 2026