Accessibility Statement

Last updated: July 9, 2026

Scope of this document: This document governs the terminalstreet.com website and TerminalStreet's business (B2B) services only. TerminalStreet LLC also builds, hosts, owns, operates, and/or is credited on separate products, applications, and websites — including consumer applications and platforms operated by separate legal entities. Each such product is governed exclusively by its own legal terms published at its own domain. The policies on this site do not apply to users of those products except where a product document expressly incorporates them by name, and in any conflict the product document controls for that product. See Products & Scope.

TerminalStreet LLC ("TerminalStreet," "we," "us," "our") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the widest possible audience, regardless of ability.

1. Our Commitment to Accessibility

TerminalStreet is committed to making our website and applications accessible in accordance with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • EN 301 549 (European accessibility requirements for public procurement of ICT)

We strive to ensure that our website, custom applications, and digital products are designed and developed to be perceivable, operable, understandable, and robust for all users, including those with disabilities.

2. Accessibility Features We Implement

We work to ensure that our website and applications adhere to best practices and standards by implementing the following features:

2.1 For Visual Accessibility

  • Sufficient color contrast ratios between foreground and background elements
  • Text resizing without loss of content or functionality
  • Alternative text descriptions for images and non-text content
  • Clear heading structures and logical content organization
  • Focus indicators that are clearly visible
  • Non-reliance on color alone to convey important information

2.2 For Auditory Accessibility

  • Captions for video content
  • Transcripts for audio content
  • Visual alternatives for audio cues

2.3 For Motor Accessibility

  • Keyboard navigation for all interactive elements
  • Sufficient time to read and use content
  • No content that flashes more than three times per second
  • Skip navigation links
  • Properly sized clickable targets

2.4 For Cognitive Accessibility

  • Consistent navigation and identification of elements
  • Predictable operation and appearance of web pages
  • Error identification, prevention, and suggestions
  • Clear instructions and labels
  • Ability to pause, stop, or hide moving content

3. Compatibility with Assistive Technologies

We design and test our website and applications to be compatible with common assistive technologies, including:

  • Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
  • Speech recognition software (such as Dragon NaturallySpeaking)
  • Screen magnification software
  • Alternative input devices (such as switch controls, eye tracking, and head pointers)
  • Browser accessibility extensions

Our development team regularly tests with various assistive technologies to identify and address potential barriers to accessibility.

4. Our Accessibility Process

To ensure ongoing accessibility of our digital properties, we have implemented the following processes:

  • Training: Our development, design, and content teams receive regular training on web accessibility principles and techniques
  • Development Standards: Accessibility requirements are integrated into our development standards and guidelines
  • Testing: We conduct both automated and manual accessibility testing throughout the development lifecycle
  • Third-Party Audits: We periodically engage third-party accessibility experts to review and provide recommendations for our digital properties
  • User Feedback: We actively collect and respond to accessibility feedback from users
  • Remediation Plan: We maintain an accessibility remediation plan to address identified issues in order of priority

5. Known Limitations

While we strive for WCAG 2.1 Level AA compliance, we recognize that some aspects of our website may not yet achieve full compliance. We are actively working to address these limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide alternative formats upon request
  • Some third-party content or functionality may not be under our control and may not be fully accessible
  • Dynamic content and advanced visualization tools may present challenges for some assistive technologies

We are committed to addressing these limitations and continuously improving the accessibility of our digital properties.

6. Accessibility Feedback

We welcome feedback on the accessibility of our website and applications. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please provide:

  • The web page URL or application name where you encountered the issue
  • A description of the barrier or problem
  • The assistive technology and browser you were using (if applicable)
  • Any other information that might help us understand and address the issue

We aim to respond to accessibility feedback within 2 business days and to address critical accessibility barriers as quickly as possible.

7. Accessibility Accommodations

If you are unable to access any content or functionality on our website due to accessibility barriers, we are committed to providing alternative access:

  • We can provide content in alternative formats upon request
  • Our customer support team is trained to assist users with disabilities
  • We can provide personal assistance for critical functions and transactions

To request an accommodation, please contact us using the information provided in the Accessibility Feedback section above.

8. Formal Conformance Status

The TerminalStreet website has been designed to conform to WCAG 2.1 Level AA standards. Our most recent formal evaluation was completed on July 9, 2026, using a combination of automated testing tools and manual testing with assistive technologies.

While we strive for full compliance, we recognize that we may not yet have achieved 100% conformance. We are committed to ongoing improvements to enhance accessibility for all users.

9. Additional Resources

For more information about web accessibility, please visit these resources:

10. Updates to This Statement

We review this Accessibility Statement regularly and update it as our website and applications evolve and as accessibility standards change. We encourage you to check this statement whenever you visit our website to stay informed about our accessibility efforts.

This Accessibility Statement was last updated on July 9, 2026.